Responsible Gaming

Betx Cares – Play Happy, Safe, and Responsibly

At betx, we believe betting should remain a form of entertainment — not a source of stress or problems. That is why we have equipped this platform with practical self-control tools and useful information for all players.

Committed to Player Wellbeing
18+ Only
Free Self-Control Tools
Simple Account Pause Options
Adjustable Deposit Limit
24/7 Support for All Players

Betx Self-Control Tools

All these tools are free and accessible directly from your account settings — no need to contact support first

Deposit Limit

Set daily, weekly, or monthly deposit limits that suit your means. Limits take effect immediately and can only be lowered, not raised, within the first 24 hours.

Loss Limit

Set the maximum loss amount you are comfortable with per day, week, or month. Once the limit is reached, the system will automatically block new bets for that period.

Session Time Limit

Set your maximum daily time on the platform. When your play time reaches the set limit, you will receive an alert and the system will automatically log you out.

Temporary Account Break

Need a short break? Use the account pause feature to suspend activity for 24 hours, 3 days, one week, or one month. Your account will automatically reactivate once the chosen period ends.

Self-Exclusion

If you feel you need to stop for an extended period, the self-exclusion option can close your account for 6 months to 5 years. This cannot be reversed before the period ends.

Hide Promotions

Turn off all bonus and promotional ads in your account. This feature helps you stay focused on playing without the temptation of promotional offers that may lead you to spend more than planned.

What Is Responsible Gaming?

Responsible gaming means keeping your betting activity a form of fun entertainment — not a way to relieve stress, escape problems, or generate income. It's not about how often you play, but how well you stay in control of the way you play.

Many people enjoy betting without any issues. But like other leisure activities, there's a line that, once crossed, can affect your daily life, finances, and relationships. betx is here to make sure you always stay in control — not the other way around.

Healthy Play Principles

Here are a few simple principles to keep in mind every time you log in to betx:

  • Set a budget before you start playing and stick to it — money used for betting must be money you can afford to lose.
  • Think of money wagered as the cost of entertainment, not an investment you expect to get back.
  • Never bet to chase back money you have already lost — this is one of the most dangerous habits in betting.
  • Take regular breaks, especially after long sessions or a big loss.
  • Do not bet when you are in an emotionally unstable state — angry, sad, stressed, or under the influence of alcohol.
  • Balance your play time with other parts of life — family, work, hobbies, and time with friends.

Remember: Winning is not the main goal. Enjoyment is. If you no longer feel enjoyment while playing, that is a sign you need to take a break.

Warning Signs to Watch Out For

Gambling problems rarely appear out of nowhere. They usually start with small changes in behaviour. Know the signs early:

1
Concealing Betting Activity

You have started hiding your betting activity from family or friends, or lying about how much time and money you are spending on betting.

2
Chasing Losses

You feel compelled to keep playing to "win back" money you have already lost, and sometimes this leads to even bigger losses.

3
Borrowing Money to Bet

You are borrowing money from others, dipping into emergency savings, or selling belongings to fund your betting.

4
Strong Emotional Urge to Play

You feel restless, irritable, or uncomfortable when you cannot bet — and betting has become your primary way of managing your emotions.

5
Neglecting Daily Responsibilities

Work, family, studies, or other responsibilities are starting to suffer because too much time or mental energy is being devoted to betting.

6
Unable to Stop Even When You Want To

You have tried to stop or cut back on betting multiple times without success, or feel powerless to control your playing habits.

If you recognise two or more of the signs above in yourself or someone you care about, it is time to take action. betx provides support tools and can connect you with the right assistance.

Check Yourself: Is Your Play Style Healthy?

Answer the questions below honestly. If most of your answers are "Yes", it may be time to talk to someone who can help.

1

Have you ever wagered more than you originally planned?

2

Do you feel the need to bet for longer to get the same level of excitement as before?

3

Have you ever placed bets using money meant for bills, food, or other basic necessities?

4

Has betting caused problems in your relationships with your partner, family, or friends?

5

Have you ever lied to others about your betting activity or the amounts you've wagered?

6

Have you ever felt uneasy or stressed when trying to stop or cut back on betting?

7

Do you often think about betting even when you are doing something else?

This is not an official assessment, just a self-reflection guide. If you are concerned, reach out to the betx support team via live chat — we will help you find the right next step.

How to Activate betx Self-Control Tools

All self-control tools are accessible in a few simple steps — no waiting for approval or contacting support required.

Deposit & Loss Limits

To set financial limits on your account:

  • Login to your betx account
  • Go to Account Settings
  • Select Game Controls
  • Set your preferred limit and confirm
Break & Self-Exclusion

To suspend or temporarily close your account:

  • Login to your betx account
  • Go to Security & Privacy
  • Select Account Break or Self-Exclusion
  • Choose a duration and confirm your selection
Session Time Limit

To limit your daily play time:

  • Login Account Settings
  • Select Play Time Limit
  • Set limits in minutes or hours
  • Receive automatic alerts when approaching your limit
Live Support

If you need immediate help:

  • Open the live chat in the betx app
  • Let us know you would like to discuss game controls
  • Our team will assist you within minutes
  • All conversations are completely confidential

FAQ – Responsible Gaming

Answers to the most frequently asked questions about playing safely at betx

Yes, you can set daily, weekly, or monthly deposit limits directly from your betx account settings. Go to Account Settings > Game Controls and select the type of limit you want. Limits take effect immediately. To raise a limit that has already been set, a 24-hour waiting period applies as an added protective measure.

betx offers a self-exclusion option from 6 months to 5 years. Once a period is selected and applied, it cannot be cancelled before it expires. This feature is designed for those who are serious about taking a long-term break from playing. Any remaining balance in the account will be returned in accordance with the established compliance procedures.

Yes. betx allows you to hide all bonus promotions and promotional notifications from your account view. Go to Account Settings > Communication Preferences and disable promotional preferences. This is useful for players who want to play without being tempted by extra offers that may encourage spending beyond their budget.

This situation calls for a sensitive and compassionate approach. Try having an open, non-judgmental conversation. Listen more than you speak. Encourage them to seek professional help — whether through a counsellor, doctor, or a relevant helpline. If you know they use betx, you can also reach out to our support team for further guidance on the steps that can be taken.

No, under any circumstances. betx sets a minimum age requirement of 18 for all users. Age verification is carried out during the KYC process, and betx actively prevents access by underage individuals. Any account proven to have been registered by a minor will be closed immediately, and the balance will be handled in accordance with established child protection procedures.

During the pause period, your account is inactive — you cannot log in, make deposits, or place any bets. Your account balance, however, is fully safe and secure. It will not disappear or be used. Once the pause period ends, your account will be restored and your balance will remain exactly as it was. For extended pauses due to problem gambling, a balance withdrawal can be requested through betx support.

Play Safe, Play with betx

Betx is here to keep your betting experience enjoyable, controlled, and responsible. Register today and access all our self-control tools for free.

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